Shipping & Delivery
All online orders must be paid with a credit card. We accept American Express, Visa and MasterCard. Please note: your billing address must match the billing address of the credit card used for purchase.
We ship anywhere in the United States.
Most orders will ship within 1-2 Business Days; however, at times certain items are in high demand and will unfortunately take additional time. Orders are subject to verification and approval before shipping.
Please note that we do not ship on Saturdays, Sundays, or holidays.
All orders are shipped using Fed-Ex. We offer free shipping for orders over $100.
Once you have placed your order you will receive a confirmation email with an invoice and tracking data.
If you have any questions regarding the payment or shipment of your order, contact us at email@example.com.
INTERNATIONAL SHIPPING (additional information)
The cost of International Flat Rate Shipping is $30.00 USD.
International shipping is done using Fed-Ex International, or in some cases, USPS (United States Postal Service) International Priority Mail.
Delivery is estimated at 6 to 10 business days for most major markets. Shipments to non-major markets may result in additional time. Additionally, jewelry can sometimes take extra time going through customs, which may add time as well.
A tracking number will be provided, but if sent USPS (depends on country) once it arrives in the destination country and is being handled by that postal service or customs, the tracking number may not be useable. Please call your local postal service to see if they can provide you with information.
Any duties and taxes, if applicable, are the responsibility of the international customer.
Please ensure your address is correct as Vanessa Mooney Jewelry can not be held responsible for any delays or lost packages due to an incorrect address.
PLEASE NOTE: at this time, we are not able to ship to Iran, Sudan, Syria, Cuba, Ghana, Nigeria, Uganda, Indonesia, Malaysia or North Korea. As of June 2014, new regulations have prohibited us from shipping to Israel, Palestine and Russia.